Capabilities
Digitizing Operations
Next-generation digital service operations.
Next-generation digital service operations.
The rise of digital has brought about irreversible trends that are shaping the future of work into nothing short of an industrial revolution in services—the 4th industrial revolution. Spending on technologies and services that enable digital transformations of business practices, products, and organizations has increased from $2 to $3 trillion globally. For businesses, this revolution heralds the need for a radical reimagining of the end-to-end operating model. The rapid pace of change and innovation is transforming customer behavior and placing greater demand on digital channels.
DeWitt helps organizations apply digital and automation across the end-to-end operating model to capitalize on the irreversible trends that are driving this new revolution in services. To win in the new world, organizations must adapt their operating models and create a scalable, cross-functional deployment model that include the following elements:
We work with you to map-out and identify opportunities where introducing or expanding digital may improve your day-to-day workflows.
We help you establish effective structures, governance, and roles guided by a set of design principles that are aligned with your strategic priorities.
We help you develop communication and change management plans tailored to increase user adoption.
Insight
Insight
InsightGet all-in-one Strategy and Delivery solutions that accelerate your goals.
